Pages - OS_ACT_Workshops

Workshops & Training

The Excellence in Missouri Foundation provides several opportunities to learn more about performance excellence principles and tools throughout the year. The workshops and events listed below are those that are open to the public. If you prefer, Foundation staff can design customized training to bring on-site to your organization. If you would like additional information, please contact us.

All Workshops are held in Columbia, MO unless otherwise indicated. Registration link is at the bottom of this page.

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KANSAS CITY METRO AREA OFFERING
May 21& 22
Baldrige Examination Process for Non-Examiners
(2 day workshop - must attend both days)

This workshop condenses the Baldrige Quality Award training process into two days. Geared toward individuals interested in learning the examination process, but without the time to commit to a full examination cycle, the workshop will provide a history of Baldrige, a review of the examination process, detailed criteria training, and exercises to ensure practical application of the criteria in the workplace. After the completion of this workshop, attendees will understand the elements of the seven criteria categories and be able to begin to apply the criteria in their organizations.

Location: Overland Park, KS
Time: 9:00am-4:00pm
Cost: $450.00 for both days

KC Area Registration Form Link

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May 28 - Advanced Topics in Balanced Scorecard - $250.00

This workshop is designed to convert theory to application. Attendees will actively participate in a start-to-finish Balanced scorecard development process, developing a strategy map, strategy cards, balanced scorecards, and performance reports. In addition, participants will receive a suite of tools to use in their own organizations.

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May 29 - The Baldrige Examination Process for Executives: Day One - $450.00 total for both days
(2 day workshop - must also attend on June 26)

This workshop is designed for executives interested in learning the Baldrige model, the leadership role in implementing the model, and a framework for implementing Baldrige in their organizations. Topics covered will include the history of Baldrige, detailed criteria training, application of the criteria to a case study, the benefits and challenges of implementing Baldrige by award process recipients, and the development of a Baldrige organizational profile for attendees’ home organizations. The class is offered in two one-day sessions, with a month in between to complete an assignment leading to the completion of an organizational profile. Attendees will complete the workshop with a plan for implementation of the model. Hands-on exercises combined with criteria training will prepare executives for leading Baldrige in their organizations.

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ST. LOUIS AREA OFFERING
June 4
Advanced Process Management Tools and Techniques

Special Tools and Learnings for Advanced Process Management:
This class assumes the attendee has a basic understanding of the management of processes. The emphasis of the class will be using systematic approaches to managing processes and the use of tools to support process improvement.

1) Systematic approaches to systematic evaluation and improvement of processes including 10 STEP Process Improvement Process including tools for working with teams, and Plan, Do, Study, Act

2) Brainstorming on Steriods - Five Approaches to more effective brainstorming

3) Tools - Decision Matrix (Tool), Sampling, Scatter Diagrams, SIPOC Diagrams, Storyboarding, value added analysis

Location: Concordia Publishing House, St. Louis, MO
Time: 9:00am-4:00pm
Cost: $250.00

ST. LOUIS AREA REGISTRATION FORM LINK

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June 25 - Organizational Performance Measurement

Using performance metrics, balanced scorecard, and key performance indicatros (KPIs), an organization can develop an effective system to measure current levels of performance. This workshop will help participants develp these tools for their own organizations to utilize in measuring performance excellence for their business. Learn new processes to strengthen outcomes, improve resource utilization, and determine long-term and short-term objectives to increase productivity using performance data as your guide.

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June 26 - (see May 29) The Baldrige Examination Process for Executives: Day Two
( 2 day workshop - must have attended on May 29)

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July 23 - Work Systems and Work Processes - How to Develop a Model - $250.00

Beginning with your current business strategy and operating models, you will learn how to develop more effective work systems and processes which will help your staff to reach optimum performance capcity for a more efficient and effective workforce.

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July 24 - Knowledge Management - Processes and Tools - $250.00

Innovation starts with leadership, but strategic planning and integrated measurement systems drive results. Join us for this informative workshop which will guide your organization to a greater use of current knowledge, and practices to obtain more effective knowledge results and communicate findings systematically to organizational stakeholders, staff, and customers.

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August 20 & 21 - The Baldrige Examination Process for Non-Examiners - $450.00 for both days
(2 day workshop - must attend both days)

This workshop condenses the Missouri Quality Award training process into two days. Geared toward individuals interested in learning the examination process, but without the time to commit to a full examination cycle, the workshop will provide a history of Baldrige, a review of the examination process, detailed criteria training, and exercises to ensure practical application of the criteria in the workplace. After the completion of this workshop, attendees will understand the elements of the seven criteria categories and be able to begin to apply the criteria in their organizations.

Click Here for Kansas City Metro Area Offering

- "The Baldrige Examination Process for Non-Examiners" Registration Form

Click Here for March through June Registration Form

Click Here for St. Louis Area Offering

- "Advanced Process Management Tools and Techniques" Registration Form

Click Here for July and August Registration Form