Workshops & Training
The Excellence in Missouri Foundation provides several opportunities to learn more about performance excellence principles and the year. The workshops and events listed below are those that are open to the public. If you prefer, Foundation staff can design customized training to bring on-site to your organization. If you would like additional information, please contact us. Workshop registration forms can be found at the bottom of this page.
This workshop is designed for executives interested in learning the Baldrige model, the leadership role in implementing the model, and a framework for implementing Baldrige in their organizations. Topics covered will include the history of Baldrige, detailed criteria training, application of the criteria to a case study, the benefits and challenges of implementing Baldrige by award process recipients, and the development of a Baldrige organizational profile for attendees’ home organizations. The class is offered in two one-day sessions, with a month in between to complete an assignment leading to the completion of an organizational profile. Attendees will complete the workshop with a plan for implementation of the model. Hands-on exercises combined with criteria training will prepare executives for leading Baldrige in their organizations.
Using performance metrics, balanced scorecard, and key performance indicators (KPIs), an organization can develop an effective system to measure current levels of performance. This workshop will help participants develop these tools for their own organizations to utilize in measuring performance excellence for their business. Learn new processes to strengthen outcomes, improve resource utilization, and determine long-term and short-term objectives to increase productivity using performance data as your guide.
Beginning with your current business strategy and operating models, you will learn how to develop more effective work systems and processes which will help your staff to reach optimum performance capacity for a more efficient and effective workforce.