Excellence and collaboration are points of emphasis for Sherry Marshall as she begins her tenure with the Excellence in Missouri Foundation, a nonprofit that promotes and facilitates performance excellence in organizations, as well as quality award programs in five states, including the prestigious Missouri Quality Award.
The Foundation’s board of directors announces the appointment of Marshall as its CEO, effective Feb. 8. “Marshall’s quality management experience and demonstrated leadership for the Missouri Quality Award will help the Foundation move forward its mission to lead organizations to achieve performance excellence,” said Richard A. Royer with the EIMF Board of Directors. “We were pleased to find a senior executive with a long history of commitment to the Baldrige Quality Award program.”
As the CEO of the Foundation, Marshall will oversee an organization that has distributed over 50,000 copies of the Baldrige/Missouri Quality Award Criteria for Performance Excellence and has trained and certified more than 2,000 Examiners. In addition to award related activities, the Foundation has helped countless individuals and organizations pursue performance excellence through consulting, workshops, and conferences.
“The Foundation has a successful track record of helping companies reach new levels of performance excellence—I’ve been proud to be involved in that mission as an examiner and Board member,” said Marshall. “I am honored to have the opportunity to now lead the organization.”
Marshall brings extensive experience in the quality field. Prior to her role at EIMF, Ms. Marshall was a healthcare executive for the Cerner Corporation and Vice President of Quality for Saint Luke’s Health System. She holds a certification as a Six Sigma Black Belt, with additional certifications in Lean Manufacturing and Project Management.
Marshall has lectured extensively, on both a national and international level, and has authored and contributed to numerous publications. She co-authored the book, The History of Quality at Saint Luke’s Health System, Our Journey to Performance Excellence, which details how the organization used leadership principles and quality management tools to drive clinical and operational excellence.
Her commitment to success of the Missouri Quality Award program is evidenced by leadership positions of examiner, senior examiner, overseer, judge, and board member over the years. On a national level, she previously served as a member of the Board of Examiners for the Malcolm Baldrige National Quality Award.
The Foundation has been led by interim director Brenda Hatfield since last spring. Marshall begins her role February 8.
